Vacancy

KEY RESPONSIBILITIES
• Ensure the highest standards of quality are maintained relating to the safety and supervision of patrons;
• Provide exceptional customer service to all users of the facility;
• Ensure that daily cleaning and maintenance procedures are adhered to and the facility is maintained in accordance with a high standard of cleanliness and hygiene;
• Conduct pool tests to ensure that the water quality meets the required standard and the pool is safe to open to the public.
• Administer first aid as required;
• Ensure efficient operation of the pool plant room by carrying out regular checks;
• Supervise public entry, registering and collection of fees, ensure compliance with all cash handling processes including taking monies to Council Offices for banking on a daily basis;
• Ensure the behavior of all patrons is conducive to the provision of a safe leisure environment by enforcing pool rules and regulations and taking appropriate action to manage difficult customers, as required;
• Complete accurate documentation and follow records management policy relating to the operation of the Oatlands Aquatic Centre;
• To ensure that all chemicals are handled in accordance with all relevant safety procedures;
• Develop a detailed understanding of the intent and be accountable for the implementation of the Standard Operating Procedures pertaining to the Oatlands Aquatic Centre;
• Ensure Council’s Risk Management policy, procedures and the application of sound risk management practices within the workplace are observed and complied with at all times;
• Develop new programs and promotional strategies to maximise usage of the facility where resources and opportunities allow;
• Other duties as directed.